We’re Restructuring

HGA started in 2021 during the Covid Era and became one of the fastest growing card companies in history with over 500,000 cards being graded so far. Demand for our products and services was high. Unfortunately, like other card grading companies at that time, HGA faced challenges in meeting promised turnaround times and became overwhelmed. The company changed hands and that new ownership was not able to regain the same success as before using the same model which led to us acquiring the company about 10 months ago in October 2023. We temporarily filled the CEO role and have worked hard to understand what the industry is seeking and how we can deliver on that.

Given what we have learned, we have decided to restructure our business model, change our website and ordering platform, and bring on an operating partner that understands this industry and has a passion for it. Unfortunately this means we will have to pause orders temporarily while we undergo these changes. We will finish out the cards we have in our pipeline and then go to work creating this new model and finding the right partner and leader. We will launch a model that focuses on those customers that appreciate our amazing custom labels, our quality cases, and our consistent grading. When we relaunch, our model will be simple, high quality, and really cater to the collector that appreciates the high quality offered by HGA. We realize that we may not be the ideal company for everyone and that is ok as there are several other grading companies that fill different niche’s that can service those customers. For HGA, we will be focused and deliver a quality product.

As we work to relaunch HGA, we want to hear from those customers that have remained faithful to us and may have ideas and feedback that can help us truly be what the industry needs and structure it in a way that is both good for our team members and our customers. You can leave your feedback here https://form.jotform.com/241935723579165 as that will be how we will be digesting feedback.